Frequently Asked Questions
Q. How can I get a more accurate delivery time for my Order?
A. If you live in our London deliver area please give us a call / E-Mail on the morning of your delivery and we will be able to give you a more accurate delivery time within your delivery slot.
Q. Can you deliver outside of the UK?
A. Unfortunately we are unable to at present. We do plan to look in to it for the future though.
Q. How can I select my delivery Slot before I start shopping?
A. Please Log in add something to your basket and have a look at the checkout page. This will show you which slots are currently available. If when you come to check out and it is no longer available we will re-enable it for you. If this happens to you please get in contact
Q. I am outside of
A. Typically Orders for outside of
Q. Why does your website ask for a start date for my Maestro card when it doesn’t have one?
A. If your card does not have a start date please ignore the option on the checkout page. It will not be checked by the bank and your transaction will be allowed to go through normally.
Q. Can you Get “XXXXX” Product for me?
A. Please fill in our product suggestion form and we will let you know. We have a large range of products available to us. The form can be found here
Q. Do you have a Commercial Product List?
A. Yes we do. We currently supply a number of Delicatessens and restaurants. Please get in touch and we will E-Mail you the latest list.
